Coaching and Mentoring
This six-hour workshops introduces managers to essential coaching skills and helps them understand how and when to coach vs when to mentor.
Description
What will participants learn?
- Understand how coaching can be used to develop your team
- Develop the coaching and mentoring skills that help improve individual performance
- Demonstrate the behaviors and practices of an effective coach
- Recognize employees’ strengths and give them the feedback they need to succeed
- Identify employee problems and ways you can help to correct them
What topics are covered?
- Defining coaching and mentoring
- Coaching assessment review
- Interpersonal communication skills
- Critical coaching skills
- Setting goals with SPIRIT
- Learning styles and principles
- The benefits/consequences matrix
- Skills involved in coaching
- The coaching model
- Giving effective feedback
- Coaching problems and solutions
What's included?
- Instruction by a learner-centric facilitator
- Small, highly interactive sessions
- Specialized manual/binder and course materials, including a REAL Custom Training pen, job aids, and on-the-job exercises
- A personalized action plan for post-workshop implementation
- Personalized certificate of completion
- COFFEE :)