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This six-hour workshop introduces participants to the defining abilities of emotional intelligence: Accurately identify emotions in ourselves and others; Understand and manage emotions; Use and effectively communicate emotional feelings.
ü Understand what emotional intelligence means
ü Recognize how our emotional health and physical health are related
ü Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
ü Understand the different emotions and how to manage them
ü Create a personal vision statement
ü Understand the difference between optimism and pessimism
Validate emotions in others