Emotional Intelligence
This six-hour workshop introduces participants to the defining abilities of emotional intelligence: Accurately identify emotions in ourselves and others; Understand and manage emotions; Use and effectively communicate emotional feelings.
Description
What will participants learn?
- Understand what emotional intelligence means
- Recognize how our emotional health and physical health are related
- Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
- Understand the different emotions and how to manage them
- Create a personal vision statement
- Understand the difference between optimism and pessimism
- Validate emotions in others
What topics are covered?
- Emotional intelligence defined
- EI blueprint
- Optimism
- Validating emotions in others
- Understanding emotions
- Setting your personal vision
What's included?
- Instruction by a learner-centric facilitator
- Small, highly interactive sessions
- Specialized manual/binder and course materials, including a REAL Custom Training pen, job aids, and on-the-job exercises
- A personalized action plan for post-workshop implementation
- Personalized certificate of completion
- COFFEE :)
ü Understand what emotional intelligence means
ü Recognize how our emotional health and physical health are related
ü Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
ü Understand the different emotions and how to manage them
ü Create a personal vision statement
ü Understand the difference between optimism and pessimism
Validate emotions in others