Giving Effective Feedback
This workshop helps workplace leaders learn how to provide feedback any time that the message is due. Participants will gain new skills in how to deliver a message so that people accept it and make changes, as well as how to encourage and accept feedback from others.
Description
What will participants learn?
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations
What topics are covered?
- Feedback definitions
- Speaking clearly
- Communication strategies
- Characteristics of effective feedback
- Receiving feedback graciously
- Testing the waters (role play practice)
What's included?
- Instruction by a learner-centric facilitator
- Small, highly interactive sessions
- Specialized manual/binder and course materials, including a REAL Custom Training pen, job aids, and on-the-job exercises
- A personalized action plan for post-workshop implementation
- Personalized certificate of completion
- COFFEE :)